Rosemary, Lemon & Eucalyptus Candle

REFUNDS & RETURNS

If your goods are damaged or defective in any way on delivery, please contact us at missmaddiesorganics@gmail.com we will reas soon as possible to arrange a suitable remedy, such as return, exchange or refund.

To apply to return a product we request that you:

Notify us within 7 days of your delivery that you will like a refund. 

We'll send you a return shipping label and you can book in a pick-up address and time that suits you.

Upon inspection of the goods returned, if they are in the same condition as to how they were sent*, we will issue a refund to you.

If goods are damaged during return transit, the value of these items will be deducted from the refund.

*’Same condition to how they were sent’ simply means – no damaged labels, products stored in appropriate temperature conditions (not in a freezer or in direct sunlight or in damp conditions). The shipment is to be sent back in the original box.

SHIPPING & DELIVERY

Once an order is processed, we will despatch within three business days*

Orders placed Friday through to Sunday will be dispatched from Monday.

Costs

Cost will vary depending on the size of your order and your location. 

• QLD - 1-2 Business Days
• Rest of Sunshine Coast  - 1-2 Business Days
• NSW/ACT - 3 - 4Business Days
• SA - 4 - 5 Business Days
• TAS - 5 - 6 Business Days
•  Melbourne - 4 - 5 Business Days
• WA - 7 Business Days
• NT - 7 Business Days
• Regional - 5 - 10 Business Days